Shipping policy
Shipping Policy
Store Name: Prestige Beauty
Effective Date: October 18, 2026
Prestige Beauty aims to process and ship orders as efficiently as possible while keeping customers informed throughout the delivery process.
1. Order Processing
Orders are generally prepared within 2–5 business days after payment is confirmed. Business days exclude weekends and applicable public holidays.
Processing times may be longer during peak seasons, holidays, inventory shortages, or circumstances outside our reasonable control.
An order confirmation indicates that the order was received; it does not necessarily mean the order has shipped.
2. Estimated Delivery Times
After order processing, estimated transit times are:
United States: 5–12 business days.
International destinations: 7–20 business days, where international shipping is available.
These estimates are not guarantees. Delivery may take longer because of carrier delays, severe weather, holidays, customs inspections, or other circumstances beyond our control.
3. Shipping Rates
Unless a different rate is clearly displayed at checkout, the following rates apply:
Shipping method
Order value
Shipping fee
Standard Shipping
$0.00–$69.99
$8.00
Standard Shipping
$70.00 or more
Free
Express Shipping
Eligible orders only
$15.00
Express shipping is available only when offered at checkout. Any express delivery estimate will be provided before purchase.
4. Tracking Information
When tracking is available, customers will receive a shipping confirmation with tracking information after the order ships.
Tracking updates may take time to appear after the carrier receives the package. Customers can use the tracking link provided in the shipping confirmation to follow delivery progress.
5. Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
Please contact us immediately if you notice an address error. We cannot guarantee that changes can be made once an order has entered processing or has shipped.
Additional costs resulting from an incorrect address, refused delivery, or reshipment may be charged to the customer where permitted by law and disclosed before the charge is made.
6. Delays and Lost Packages
If your package is delayed, tracking has stopped updating, or the package appears lost, contact us at duangpu51@gmail.com with your order number.
We will review the tracking information and, where appropriate, contact the carrier to investigate. We will work toward a fair resolution consistent with the circumstances and applicable law.
Prestige Beauty is not responsible for delays caused by events outside our reasonable control, but this does not remove any obligations that applicable law places on us.
7. International Shipping
International orders may be subject to customs duties, import taxes, or other charges imposed by the destination country. Where applicable and not collected at checkout, these charges are generally the customer's responsibility, subject to local law.
International delivery times may vary because of customs clearance and local carrier operations.
8. Contact Information
Prestige Beauty
Emalee Wyatt
2610 W Woodbridge Dr, Muncie, IN 47304, USA
Phone: (765) 635-9826
Email: duangpu51@gmail.com